Built by non-commuters

So, heres the thing:

You really need this app to work when youre in GCT and looking for your train. It needs to work instantly and reliably. The unfortunate problem is that it appears to need a signal, and if it cant find a good one, which is often the case in GCT - especially with AT&T - you get NOTHING. A spinner. With a side-helping of frustration.

Id rather have stale information with an alert stating that its stale, than to be staring at a loading screen for minutes while your anger level grows logarithmically with the delay time. You might as well just walk to the boards and look. Which means that you dont need this app.

Until they fix this serious flaw, use the "onTime MNR" app. It has ads, and the track numbers arent as reliable, but youll get train information (departure times, etc.) almost instantly and reliably. And you can scroll back in time to see when your train is arriving.

Unlike the onTime app, the other frustrating "feature" of the MetroNorth app is that you cant scroll backwards in time, so you can use the schedule as, you know, A SCHEDULE. Ever taken a new train or a different one than you normally do? Dont forget to see when it arrives or you wont be able to once your train has left the station. I dont think the developers of this app are commuters or actually have ever used this app to commute in/out of GCT. If they did, this would be a significantly better app.

And oh: WHERE ARE THE DIGITAL TICKETS?! NJT has figured this out already! But really, what do you expect from MetroNorth; they can barely run their trains on time as it is.

mschultz about Metro-North Train Time